ACCESSIBILITY STATEMENT
Effective Date: 4 Feb 2025
TurboWhip Pty Ltd (ACN 691 399 229) trading as Whip It Good Brisbane is committed to ensuring our website and delivery services are accessible to all people, including those with disabilities.
1. Our Commitment
We strive to make the Whip It Good Brisbane website accessible and usable for as many people as possible, including people with visual, hearing, motor, cognitive, and age-related accessibility needs.
2. Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Our website is built on the Wix platform, which includes built-in accessibility features designed to support users with varying needs.
3. Measures We Have Taken
To support accessibility we have: ensured text is clear and in plain English; used sufficient colour contrast; provided alt text for images; enabled keyboard navigation; maintained consistent page layout; used correct heading structure; ensured screen reader compatibility; and regularly reviewed our site for improvements.
4. Alternative Ways to Access Our Services
If you are unable to use our website, please contact us directly:
📞 Phone/SMS: 0422 150 370
📧 Email: whipitgoodbrisbane@gmail.com
Our team is available 24/7 and happy to assist all customers with placing orders by phone, SMS, or email.
5. Known Limitations
Some areas may not yet fully meet accessibility standards, including certain third-party embedded tools, older content not yet updated, and some downloadable files. We are committed to addressing these limitations over time.
6. Assistive Technology Compatibility
Our website is designed to be compatible with screen readers (NVDA, JAWS, VoiceOver), keyboard-only navigation, browser zoom and text resizing, high contrast display modes, and voice control software.
7. Feedback & Contact
We welcome feedback on the accessibility of our website. If you encounter barriers or have suggestions, please contact us:
📞 Phone/SMS: 0422 150 370
📧 Email: whipitgoodbrisbane@gmail.com
📍 Address: 19 Hope Street, South Brisbane 4101
We aim to respond to accessibility feedback within 5 business days.
8. Formal Complaints
If you are not satisfied with our response, you may contact the Australian Human Rights Commission (AHRC) at www.humanrights.gov.au
9. Ongoing Improvement
Accessibility is an ongoing commitment. We regularly review and update our website and this statement. Last reviewed: 4 June 2025.
TurboWhip Pty Ltd (ACN 691 399 229) trading as Whip It Good Brisbane
19 Hope Street, South Brisbane 4101
Phone: 0422 150 370 | Email: whipitgoodbrisbane@gmail.com